|
Booking accommodation
• To book your homestay accommodation please complete the
online booking form.
• When we receive your booking we will email you to tell
you if we can or cannot meet the requirements specified. This
will normally happen within 2 working days.
• If you have not received an answer within 3 working days
there is a chance that we have not received your booking so please
email us at info@uk-homestay.com .
• Working days exclude Saturdays, Sundays & Public Holidays.
• If we can meet the requirements specified on the booking
form, a non-refundable deposit of £50 will be charged to
your credit card.
• If we cannot meet the specified requirements there is no
charge.
Payment
• Following receipt of the acccommodation details and invoice,
you have 3 days in which to confirm that you want the offered
accommodation.
• If you do not respond to the offer within 3 days, the booking
will be cancelled.
• The £50 deposit is non-refundable and will be deducted
from the final invoice.
• Payment of the balance of the fees can be by credit card
or bank transfer, details are on the invoice.
• Bookings can only be guaranteed after we have received
payment.
• Credit card payments are subject to a 2% surcharge to cover
the costs we have to pay.
• Payment of the deposit is by credit card.
Minimum stay
• The minimum stay is 1 week for Standard, Superior
and Executive homestays.
• The minimum stay is 2 weeks for Budget homestays.
• Bookings received for less than 7 days will be charged
as 1 week.
Arrival time
• The homestay host should be informed of your estimated
arrival time, to ensure that someone is at home.
Twin/Double rooms
• Twin and double rooms are only available for 2 people coming
together.
Cancellations
• For cancellations more than 30 days prior to arrival, 1
week's cancellation charge will apply.
• For cancellations between 29 and 2 days prior to arrival,
up to 4 week's cancellation charge may apply.
• No refund will be given for cancellations received 2 days
or less prior to arival, or for no shows.
• Booking fees are not refundable in all cases.
Curtailment
• If you have to cut short your stay, there will be no refund of accomodation charges.
• If your accommodation is unsuitable, you will be provided with alternative accommodation.
Deposits
• For stays over 4 weeks duration, a 2 week (refundable) deposit is required.
• The deposit will be refunded on the day of departure, less any deductions for damages (if applicable).
Insurance
• Students are strongly advised to purchase adequate insurance
to cover all eventualities e.g. illness, accidents, theft, cancellation
charges.
Liability
• Our liability is no more than the money we have received
from you.
• We do not accept liability for any loss, damage or misadventure
you may suffer in the accommodation, or elsewhere.
|
